Raffles Makati Hotel Policies
- Accommodation
- Cars
- Tours
Policies
Hotel Manila Policies
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Important Information
As of June 1, 2021, the Raffles Makati, which has been certified by the Department of Tourism as a Multi-Use Hotel together with the Fairmont Makati, is now allowed to accept non-quarantine related bookings to stay in the hotel. Bookings are still subject to strict guidelines as prescribed by the government during the quarantine period imposed in Metro Manila and its adjoining provinces. The hotel team has taken steps to ensure that there are separate entrances and lift accesses to maintain a clear separation from its quarantine floors, as approved by the Bureau of Quarantine and the Department of Tourism. This seal of approval, together with the hotel’s ALLSAFE cleaning and sanitation protocols, provides guests with the utmost safety and protection during their stay.Most of our restaurants and bar outlets are still closed, except for al fresco and indoor dining at Mireio. Take out and delivery service are allowed under Mireio a la Maison. br/ As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details. br/ Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling. br/ Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay br/ Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information br/ Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information. br/ Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information. br/ Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information. br/ In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas. br/ In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information br/ The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Raffles Makati Hotel
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