Important Information
Policies
To help make your stay at Raffles Makati Hotel in Manila as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies designed to maintain clarity and consistency in a luxury setting.
Policies at Raffles Makati Hotel Manila are structured to ensure clarity across all services. From check-in procedures to suite usage and amenities access, guidelines support a smooth and predictable stay.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning.
- Identification Requirements
Guests must present a valid government-issued ID and credit card upon arrival.
- Deposit Policy
A credit card authorization is generally required for incidental charges.
- Smoking Policy
The hotel operates as a non-smoking property indoors.
- Pet Policy
Pets may be restricted or allowed under specific policies depending on booking terms.
- Cancellation Policy
Cancellation terms vary depending on the booking type, with flexible and non-refundable options available.